Privacy Policy

The following describes the policy in regards to information gathered and use for the websites operated by (The Company) .

When you use the Companys gambling services either  you shall be asked to provide key personal identity information ("KPI") to the Company. You agree that The Company may hold and process by computer or otherwise any information they hold about you.

As a customer of The Company we have a number of obligations to you this policy sets out the way in which we will deal with the information that you provide to allow us to manage your account efficiently and securely.

By using the website you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your information for the purposes set out in this Privacy Policy.

Information Collected

KPI is collected from customers for the following purposes:

•the opening, managing and maintaining of accounts;

•to enable us to carry out analysis to improve your experience with ;

•to contact you with details of promotions, special offers, important service changes, technical updates and changes to terms and conditions and rules;

•to help us build up an accurate profile of our customer base;

•to verify the accuracy of the information, including disclosure to third parties, such as age verification and  financial institutions;

•to comply with regulatory duties, obligations and responsibilities under the licence issued to BFlush under British Gaming Laws;

We may disclose (and you agree that we may do so) your personal information to any subsidiaries or associated companies with whom we have contractual relationships. You also agree that we may contact you with regard to products, services and related matters which we consider may be of interest to you.

We will not send you information that is unsolicited regarding any third party commercial offers or advertisements.

We will take all reasonable steps to ensure that your information is kept securely and protected from unauthorised access.

If you do not wish to receive promotional information then please use the “opt-out” preference within the My Account section of the website or contact customer services on +44 (0) 333 012 4238

You are entitled to a copy of the information we hold about you. If you wish to receive a copy please contact us. We require up to forty (40) days notice to enable us to comply with such a request.

We would recommend you to check and make sure that you have read our most recent policy statement when you visit one of our websites.

Protection of Minors

The services provided by the Company are not intended for or directed to minors or persons under the age of legal consent. Any person who provides us with KPI data represents to us that they are 18 years of age or over the age of legal consent in their jurisdiction. If we become aware that a minor has attempted to or has submitted KPI, we may not accept this information and may take steps to remove such information from our records. We reserve the right to access and verify any KPI submitted by or collected from you.

Updating your information

You may update or delete your information at any time from within your BFlush account by accessing the My Account section of the website or by contacting customer services on +44 (0) 333 012 4238 

Telephone Calls

Telephone calls to and from our call centre may be recorded for training and security purposes.


Transactions carried out on our websites automatically collect information using ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.

We use cookies to analyse site usage, improve our content and product offerings and to customise promotional efforts, site content and layout. You can find out more about how Internet sites use cookies on

Overseas transfer of your information

You agree that we may transfer information we hold about you to any country, including countries outside the European Economic Area.

Contacting us

If at any time you believe that we have not adhered to the principles contained within this Privacy Policy, please notify us by email at and we will use all reasonable efforts to promptly determine and correct the problem.