Spoof Emails

Protect yourself from spoofed email and phishing

Every so often, you might receive emails that appear to be from BFlush .co.uk, but in fact, they are from an untrustworthy source and could put you at risk. This is referred to as spoofed email.

Spoofed emails sometimes even come from what seems to be a valid address. They often ask you to click a link to a false website and enter personal information such as your BFlush.co.uk username, password or credit card number. This event is called a phishing attack; an attempt to steal your information and later use it to commit fraud.

To lure you, they may tell you that there is an urgent problem with your account, or that you have won or are eligible for a prize.

How to identify a spoofed email

The email describes a serious problem with your account. For example: Your account has had a large deposit of funds and will only be available for a short period and will be cancelled if you do not respond.

You are requested to confirm your account information by clicking on a link from the email.

There may be obvious grammatical or spelling errors. These errors help spoofed email pass through spam filters.

How to protect yourself

Do not click on links in unsolicited emails: Even if you do not enter the personal information they are asking for, just clicking on the links can make your computer vulnerable to background installations of key logging software or viruses.

BFlush.co.uk will never ask you to verify your account information this way.

Do not “unsubscribe”: Never follow any instructions in an unsolicited email that claim to “unsubscribe” you from a mailing list. Many spoofers use this process to create a list of active email addresses.

Verify the sender’s e-mail address: if you are contacted by, or asked to contact, an e-mail address that is not hosted on the BFlush.co.uk domain, please do not respond or contact this address.

All communications and promotions from BFlush.co.uk will be performed via the BFlush.co.uk domain.

Keep track of your BFlush.co.uk account: Review your game history page frequently. If you do not recognise a transaction or suspect fraud, please Contact us right away.

Report a spoofed email

Forward any suspicious emails to our Support at support@bflush.co.uk

To enable us to investigate spoofed emails, please do not change or retype the subject line. Once you have forwarded an email to us, you should delete it from your inbox. We will investigate and we work with law enforcement agencies to investigate cases of spoofed email.